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Settings → Pricing decides what a customer is quoted. Three tabs: Carrier pricing engine, Deposit price and Price tiers.
The Carrier pricing engine tab with the Auto Price switch and engine choices

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Carrier pricing engine

Configure your preferred pricing engine for generating quotes. BeRocker AI is always available as the default option. To use Super Dispatch or Central Dispatch pricing, you’ll need to provide your API credentials.

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Auto Price

When a lead arrives, automatically calculate the price using the selected source and coefficient, and send the quote to the customer. Turn this off to quote incoming leads by hand.
The page tells you plainly which mode you are in:
  • Auto Price is ON — new leads are priced and quoted automatically.
  • Auto Price is OFF — “New leads are not priced or quoted automatically — your team quotes them by hand.” The engine is still used for the price estimates shown when you add a vehicle or a shipment yourself.

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Choosing an engine

Under Select auto price type — shown whether or not Auto Price is on, because the engine also drives the manual add-vehicle / add-shipment estimates: Connect them in Integrations.

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Correction factor

Under Lead Auto Price, the Correction factor (%):
Percentage applied to the recommended price. 100% uses it as-is; lower reduces the quote, higher increases it.
At 100% nothing changes. Set anything else and the app spells out the effect with a worked example (“Auto-priced quotes will be 10% above the … — e.g. a … recommendation is quoted at …”). Click Save (shown only to roles that can set the auto price).
Change the correction factor in small steps and watch your booking rate on the Dashboard. It is the single fastest lever on both volume and margin, in both directions.

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Enclosed transport multiplier

Shown when Super Dispatch is configured. Super Dispatch returns one open-trailer price, and the enclosed quote is derived by multiplying it by the Enclosed multiplier (between 0.1 and 10; 1.00 makes enclosed equal to open, 1.40 marks it up). Type a Preview open price and the Open price → derived enclosed quote line shows the result before you commit with Save multiplier. This setting is saved independently of Auto Price.
The bottom of this tab also shows the Load boards cards, so you can connect Super Dispatch or Central Dispatch without leaving the page if their price is showing as Not available.

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Deposit price

The Deposit price tab with lead-price brackets
The deposit is what the customer pays you at booking. It is set with brackets by lead price.
This page controls the deposit a customer pays to book a lead. Each row is a price bracket. For any lead, the system picks the first bracket whose Lead price from / to range contains the lead’s price, then works out the deposit from that bracket’s settings.
The formula for each bracket is:
The table columns are ID order · Lead price from · Lead price to · Fixed deposit price · Percentage deposit · Minimum deposit price · Actions. Each bracket has: Add new range creates another bracket.

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Worked example

A bracket with 10% percentage, $100 fixed and a $250 minimum:
The final amount is rounded up to the nearest $10.

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Price tiers

Offer your customers three price options instead of one — for example Standard, Rush and Expedited.
When enabled:
  • The booking page shows all three options.
  • The lead view gets a tier switcher.
  • The Update Price form lets you edit all three tier prices independently.

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How the tiers get their numbers

1

Tier 1 is calculated

A new lead’s Tier 1 gets the automatically calculated price — auto price + correction factor + deposit.
2

Tiers 2 and 3 are seeded from it

Using the price markup percentages you set here.
3

After that every tier is independent

You can edit each tier’s price and deposit on the lead without affecting the others.
4

The customer picks one

On the booking page. The lead’s price is always the selected tier’s price, and that is the price on the contract and the payment. A tier left at $0 is not shown to the customer and cannot be selected.
Each tier card has a Name (e.g. Standard), Subtext (e.g. Refundable until pickup), Description (shown to the customer on the booking page), Price markup (%) and Deposit increase — as a % over the Tier 1 deposit or a fixed $ amount per vehicle. On Tier 1 the markup and deposit controls are locked: it always starts from the auto-calculated price and keeps the deposit from the deposit price table. The ocean fee is never marked up. A live preview shows how the three tiers will look on the booking page, with each tier’s deposit listed under the cards; click Save. Only users who can change pricing settings see Save.
New leads start on Tier 1. Markup changes apply to leads priced from now on and to leads whose tiers were never set. A lead whose tiers are set (it was priced with tiers on, or a tier was chosen or edited) keeps them until it is re-priced or you use Recalculate Tiers 2–3 from Tier 1. Every tier needs a name before you can save.

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Turning tiers on or off

Switching the Price tiers toggle asks you to confirm, then saves. It never changes the price of any lead, so leads that are being booked, signed or paid are not affected.
  • Turning tiers off: every lead keeps its current price as its single price — including a tier the customer already chose. The booking page shows one price again.
  • Turning tiers on: every lead’s current price becomes its Tier 1, and Tiers 2 and 3 are calculated from it with your markups. A lead that was on a tier before keeps that tier if its price has not changed since.
  • A customer with the booking page already open: if the price they chose is no longer the price — because you switched tiers or edited a tier price — the booking page says Your price was updated since this page was opened, shows the current prices and lets them choose again. Nothing is saved at the old price.

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Tiers on the lead

  • Price tier in the lead view shows the selected tier. Click it to move the lead to another tier; a tier at $0 cannot be selected.
  • Update Price lets you edit each tier’s price and deposit. The tier marked Selected is the lead’s price. Recalculate Tiers 2–3 from Tier 1 rebuilds Tiers 2 and 3 from Tier 1 with the current markups; the lead stays on its selected tier, so on Tier 2 or 3 the lead’s price changes to the recalculated value (the confirmation says so).
  • Add new vehicle (or Edit vehicle on a vehicle with no price yet) on a lead that is on Tier 2 or 3: enter the Tier 1 (base) price — that tier’s markup is added automatically.
  • Edit vehicle on a priced vehicle of a lead on Tier 2 or 3: the prices you enter are that tier’s prices; the other tiers stay as they are.
  • Apply prices to lead in the pricing engine sets a new Tier 1 and recalculates Tiers 2 and 3; the lead stays on its selected tier, so its price is that tier’s markup over the estimate.

Booking page

Where tiers and deposits are presented.

Templates

The quote message that carries the price.

Super Dispatch

Needed for its recommended price.

Central Dispatch

Needed for its price.