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Dispatch is the operations view: one map of everything currently moving, with four queues around it. It refreshes itself, shows Updated x ago in the map header, and the refresh button at the top reloads it on demand. A stat bar above the map counts In transit, Overdue pickup, Upcoming and SD Requests.
The Dispatch map with the in-transit, overdue, upcoming and SD Requests queues

The map

Each pin is a load. Click one to see the lane, Pickup, Delivery, Price and Carrier, and View load to jump into the conversation. Positions come from two places, and the popup tells you which: The Live GPS switch in the map header shows only the loads with a real GPS position. Turn it off to see estimated positions for every load. Re-center puts the map back over your loads after you have panned away.
If you see “Mapbox access token not configured”, the app has no Mapbox key and cannot draw the map. The dispatch queues below still work without it. Contact BeRocker support.

The queues

On the road

Every load currently in transit. Empty until carriers start picking up.

Overdue pickups

Loads whose pickup date has passed with no pickup reported. Work these first.

Coming up soon

Pickups scheduled in the next two weeks.

SD Requests

Posted loads with open Super Dispatch offers waiting on a yes or no.
Clicking a load in SD Requests opens its conversation straight on the Carrier tab, because that is where you accept or decline the offer. Clicking a load in any other queue opens the conversation on the default Details tab.

Filters

The filter bar at the top is the same one the Dashboard uses: a date range and a Teams / Users picker (Search team…). Narrow it to one agent to see just their loads.

Shipments

The same loads as a filterable table.

Carriers and Loadboards

Auto-unposting, order import and price updates.

Super Dispatch

Connect the board that supplies live GPS.

Carriers

Who is hauling for you.