> ## Documentation Index
> Fetch the complete documentation index at: https://help.berocker.com/llms.txt
> Use this file to discover all available pages before exploring further.

# Profile Settings

The **Profile Settings** page is where each user manages their personal communication tools, authentication preferences, and login activity. This setup ensures your account is secure and ready for seamless CRM usage — including messaging, calling, and email.

## Sections Covered:

* Two-Factor Authentication (2FA)
* User Contacts (Communication Channels)
* Login Sessions

## 1. Enable Two-Factor Authentication (2FA)

Two-factor authentication adds a second layer of security to your account.

* Click the green **Enable** button at the top
* A confirmation modal will appear
* Click **OK** to activate 2FA for your account

<Info>Recommended for all admins and agents handling sensitive customer data</Info>

## 2. Manage User Contact Channels

This section allows you to add and manage the contact methods you’ll use for communication inside the CRM — including **Call, SMS, WhatsApp, and Email**.

## Add a Contact Method

* Click the **+ Add User Contact** button
* In the popup form, select:
* Channel (SMS, Call, WhatsApp, or Email)
* Provider (e.g., Twilio, RingCentral, Mailgun)
* Contact Info (phone number or email address)
* Status (Active, Pending, etc.)
* Check **'Is Default'** to set this as your main communication path
* Click **Apply** to save

<Info>
  You can set one default per channel type (e.g., one default Call number, one default Email, etc.)
</Info>

## Important Rules

* If using the **same number** for **Call and SMS**, you must add it **twice**, selecting each channel separately
* You can mix providers (e.g., use RingCentral for calls and Twilio for SMS)
* You may add multiple options and switch defaults at any time

## RingCentral Users: Don’t Forget to Register

If your contact uses **RingCentral**, you'll see a **'Register'** button next to the number.

* Click **Register**
* This will trigger an OAuth popup to authenticate the number with RingCentral
* Registration is required before the number can be used for calling or texting

<Warning>If you skip this step, outbound communication via RingCentral will fail</Warning>

## 3. View Login Sessions

At the bottom of the page, you’ll find your **login activity log**, which shows:

* Country of access
* Device name
* Last activity timestamp
* IP address

Use this section to:

* Track which devices you’ve used
* Monitor for suspicious access
* Revoke access manually via security settings if needed

## Summary Checklist

```javascript theme={null}
| Action               | Required?                | Notes                                  |
| -------------------- | ------------------------ | -------------------------------------- |
| Enable 2FA           | Optional but recommended | Adds security for all users            |
| Add Call channel     | Required                 | From Twilio, RingCentral, etc.         |
| Add SMS channel      | Required                 | Can use same number as call            |
| Add Email            | Optional                 | Used for outbound notifications        |
| Set Defaults         | Required                 | One per channel type                   |
| Register RingCentral | Required if using RC     | Must authorize to enable functionality |
```

With your profile fully set up, you’ll be ready to send messages, make calls, and secure your account for daily operations in BeRocker CRM.